Simple IT Support in Sterling Heights, Michigan

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Map showing Sterling Heights, Michigan with surrounding areas like Troy and Warren.

Running a business in Sterling Heights, MI, means staying competitive with technology that works for you, not against you. Whether you're dealing with cybersecurity threats, system downtime, or inefficient IT support, having a trusted IT partner can make all the difference.

At Simple Support, we provide expert-driven IT solutions designed to keep your business secure, productive, and running smoothly. Unlike traditional IT providers that route you through scripted helpdesk agents, every technician at Simple Support is a system administrator—ensuring you get fast, expert-led solutions without the runaround.

Why Sterling Heights Businesses Choose Simple Support

We serve as your subsidized IT department, offering enterprise-level IT expertise without the high costs of an in-house team.

✅ Expert Technicians Only – Always talk to a system administrator, never a script reader.
✅ Flat-Rate Pricing – One predictable monthly fee, no hidden costs or surprise charges.
✅ Proactive IT Management – Preventing IT issues before they impact your business.
✅ Clear, Jargon-Free Communication – No tech-speak, just straightforward solutions.

Comprehensive IT Services for Sterling Heights Businesses

From small businesses and medical offices to manufacturers and professional firms, we provide tailored IT solutions that support your operations:

✔ Managed IT Services – Reliable, expert-led IT support when you need it most.
✔ Cybersecurity & Compliance – Protecting your business from cyber threats and ensuring compliance.
✔ Cloud & Remote Work Solutions – Secure, scalable technology to keep your team connected.
✔ IT Consulting & Strategy – Future-proof technology planning for business growth.
✔ Network & Hardware Management – Ensuring reliable and optimized infrastructure.

Sterling Heights’ Trusted IT Partner

At Simple Support, we don’t just fix IT problems—we prevent them. Our goal is to make IT secure, efficient, and stress-free, allowing you to focus on growing your business instead of troubleshooting technology issues.

📍 Proudly serving businesses in Sterling Heights, MI, and surrounding areas.

📞 Schedule a Free Consultation Today to see how Simple Support can simplify IT for your business.

Our Plans

Shield icon with a check mark inside and the words 'Basic Support' underneath.

Recommended for small businesses

Get essential IT support without the overhead. Ideal for companies that need expert help managing users, devices, and day-to-day tech needs.

Includes:

  • Windows OS & Mac OS support

  • Office 365 and Google Workspace support

  • Email ticketing and web portal support

  • PC procurement assistance

  • Knowledge Base access

  • Basic user administration (adds, changes, removals)

  • General IT advice and troubleshooting


The perfect safety net for small businesses that want quick, reliable expert help.

Advanced Support Plan Shield emblem with a gear symbol in the center and the words "Advanced Support" below.

Recommended for all businesses

Step up to full-service IT management and faster support channels. Designed for businesses that depend on their systems running smoothly 24/7.

Everything in Basic, plus:

  • Hardware support (repairs, diagnostics)

  • Office 365 and Google Workspace environment management

  • 3rd-party software support

  • Live chat and texting/SMS support options

  • Discounts on additional IT services

  • Network support and troubleshooting

  • 24/7 system monitoring


Ideal for companies that need proactive monitoring, faster service, and deeper system management.

Complete Support Plan Shield logo with a network diagram inside and the text 'Complete Support' underneath.

Recommended for growing businesses

Comprehensive IT management built for companies that can’t afford downtime, security gaps, or tech growing pains.

Everything in Basic & Advanced, plus:

  • Discounted labor rates for IT projects

  • Full network management (configuration and maintenance)

  • IT vendor management (we handle your tech vendors)

  • Hardware and software lifecycle management

  • Full-site support for a single physical location

  • Enterprise Anti-Virus Software

  • Disaster back-ups & recovery

  • Monthly in-person support visit

  • Additional service discounts

    Perfect for businesses that want a true IT department experience—without the full-time cost.

✅ Flat-rate pricing you can trust. No surprise bills, no confusing contracts—just clear, simple support you can actually plan around.

✅ Real experts, real answers. Every request is handled by an experienced IT professional—not tiered junior techs or call center scripts.

Ready to experience IT support the way it should be?
Book your free consultation with our founder today—no sales pitches, just real advice.