Simple IT Support in Ferndale, Michigan

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Ferndale businesses thrive on innovation, creativity, and efficiency—but IT challenges, security risks, and downtime can disrupt that momentum. Whether you run a small business, creative agency, or professional firm, having reliable IT support ensures you stay ahead of technology problems instead of reacting to them.

At Simple Support, we deliver expert-driven IT solutions designed for Ferndale’s diverse and growing business community. Unlike traditional IT providers that rely on helpdesk agents reading from scripts, every technician at Simple Support is a system administrator—so you always get real solutions from real experts, right when you need them.

Why Ferndale Businesses Choose Simple Support

We work as your subsidized IT department, providing the expertise of an in-house team—without the full-time cost.

✅ Always Speak with an Expert – No scripts, no outsourced support—just real IT professionals.
✅ Transparent Pricing – One flat monthly rate, no hidden fees, no surprise invoices.
✅ Proactive IT Management – We prevent problems before they cause downtime.
✅ Clear Communication – We keep IT simple, with straightforward solutions and no tech jargon.

Comprehensive IT Services for Ferndale Businesses

Whether you're a boutique business, marketing agency, startup, or corporate office, we provide tailored IT solutions to fit your needs:

✔ Managed IT Services – Reliable, expert-led assistance when you need it most.
✔ Cybersecurity Protection – Advanced security solutions to keep your data safe.
✔ Cloud & Remote Work Solutions – Stay connected and productive from anywhere.
✔ IT Strategy & Consulting – Helping your business grow with the right technology.
✔ Network & Hardware Management – Optimized systems for seamless operations.

Ferndale’s Trusted IT Partner

We don’t just fix IT problems—we prevent them. At Simple Support, our goal is to make IT an asset, not a frustration, helping your business run smarter, safer, and more efficiently.

📍 Proudly serving businesses in Ferndale, MI, and surrounding areas.

📞 Schedule a Free Consultation Today to see how Simple Support can help your business thrive.

Our Plans

Shield icon with a checkmark and the text 'BASIC SUPPORT' below.

Recommended for small businesses

Get essential IT support without the overhead. Ideal for companies that need expert help managing users, devices, and day-to-day tech needs.

Includes:

  • Windows OS & Mac OS support

  • Office 365 and Google Workspace support

  • Email ticketing and web portal support

  • PC procurement assistance

  • Knowledge Base access

  • Basic user administration (adds, changes, removals)

  • General IT advice and troubleshooting


The perfect safety net for small businesses that want quick, reliable expert help.

Advanced Support Plan Shield emblem with a gear symbol in the center and the words "Advanced Support" below.

Recommended for all businesses

Step up to full-service IT management and faster support channels. Designed for businesses that depend on their systems running smoothly 24/7.

Everything in Basic, plus:

  • Hardware support (repairs, diagnostics)

  • Office 365 and Google Workspace environment management

  • 3rd-party software support

  • Live chat and texting/SMS support options

  • Discounts on additional IT services

  • Network support and troubleshooting

  • 24/7 system monitoring


Ideal for companies that need proactive monitoring, faster service, and deeper system management.

Complete Support Plan Shield logo with a network diagram inside and the text 'Complete Support' underneath.

Recommended for growing businesses

Comprehensive IT management built for companies that can’t afford downtime, security gaps, or tech growing pains.

Everything in Basic & Advanced, plus:

  • Discounted labor rates for IT projects

  • Full network management (configuration and maintenance)

  • IT vendor management (we handle your tech vendors)

  • Hardware and software lifecycle management

  • Full-site support for a single physical location

  • Enterprise Anti-Virus Software

  • Disaster back-ups & recovery

  • Monthly in-person support visit

  • Additional service discounts

    Perfect for businesses that want a true IT department experience—without the full-time cost.

✅ Flat-rate pricing you can trust. No surprise bills, no confusing contracts—just clear, simple support you can actually plan around.

✅ Real experts, real answers. Every request is handled by an experienced IT professional—not tiered junior techs or call center scripts.

Ready to experience IT support the way it should be?
Book your free consultation with our founder today—no sales pitches, just real advice.