The Hidden Cost of Downtime: How One Hour Could Cost You Thousands
When your systems go down, every minute matters. Whether it is a server crash, a network outage, or a software malfunction, downtime brings your operations to a stop and costs your business far more than you might expect. For many small and medium-sized businesses, even a single hour of downtime can mean lost revenue, frustrated customers, and lasting damage to their reputation.
Downtime is not just an inconvenience. It is a direct hit to your bottom line.
Not All Backups Are Created Equal: The Data Loss Lesson You Don’t Want to Learn the Hard Way
Every business knows that data is important, but few realize how fragile it really is until it’s too late. Many companies believe they’re protected because they “sync” files to the cloud or occasionally copy data to an external drive. The reality is that true backup and recovery require more than convenience. When disaster strikes, not all backups are created equal.
At Simple Support, we’ve seen firsthand what happens when businesses rely on incomplete or misunderstood backup strategies. Once data is gone, especially on modern solid-state drives (SSDs), recovery is often impossible.
AI Can Build a Business or Break One: The Double-Edged Sword of Emerging Tech
Artificial intelligence is transforming the way businesses operate. From automating tasks to analyzing data and improving customer experience, AI has quickly become one of the most powerful tools for growth. But the same technology that drives innovation is also fueling new types of cyber threats that are faster, smarter, and harder to detect.
AI can build your business, but in the wrong hands, it can break it too.
Does Your IT Provider Give You Options or Just Ultimatums?
Technology should empower your business, not box it in. Yet too many companies find themselves stuck with IT providers who act more like gatekeepers than partners. They dictate what software you use, what vendors you are locked into, and how your systems are managed. That leaves you with little say in your own technology strategy.
If your IT provider only offers one way to do things, it might be time to ask why.
The IT Budget Trap: Why Being Hands-Off Could Be Costing You
When it comes to IT, most business owners just want things to work. Between managing employees, handling operations, and keeping customers happy, technology strategy often gets pushed to the back burner. But being too hands-off with your IT can come with serious financial consequences.
Without the right guidance and involvement, IT spending can spiral, vendors can take advantage, and small inefficiencies can quietly drain your budget month after month.
A Teenager Brought Down MGM: Why AI Has Lowered the Barrier to Cybercrime
In 2023, the world watched as two of the biggest names in entertainment, MGM Resorts and Caesars Entertainment, suffered major cyberattacks. What shocked many wasn’t just the size of the companies affected—it was the simplicity of the hack and the profile of the attackers.
What SMBs Really Want from an IT Provider in 2025
For small and medium-sized businesses (SMBs), choosing the right IT provider isn’t just about finding someone to “fix things when they break.” In 2025, SMBs are looking for IT partners who understand their unique challenges, anticipate their needs, and provide comprehensive solutions that support growth and efficiency.
Here’s a look at what SMBs truly value in an IT provider—and how Simple Support delivers on those expectations.