Simple IT Support in
Madison Heights, Michigan

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Technology should empower your Madison Heights business, not create frustration. If IT issues, cybersecurity threats, or unreliable systems are holding you back, you need a reliable IT partner that provides expert-driven solutions without the hassle.

At Simple Support, we take a different approach to IT. Unlike traditional IT providers that route you through helpdesk agents reading from scripts, every technician you speak with is a system administrator. That means faster solutions, real expertise, and no frustrating runarounds.

Why Madison Heights Businesses Choose Simple Support

We work as your subsidized IT department, providing the expertise of a full-scale IT team—without the full-time cost.

✅ Talk to an Expert Every Time – No call centers, no scripts—just real IT professionals.
✅ Flat-Rate Pricing – One predictable monthly fee, no hidden costs.
✅ Proactive IT Management – Preventing problems before they disrupt your business.
✅ Clear Communication – No tech jargon—just straightforward, effective solutions.

IT Services for Madison Heights Businesses

From local startups and retail shops to professional firms and corporate teams, we provide IT solutions designed to help your business thrive:

✔ Managed IT Services – Reliable, expert-led IT support for daily operations.
✔ Cybersecurity & Compliance – Protecting your data from cyber threats and ensuring compliance.
✔ Cloud & Remote Work Solutions – Secure, scalable technology for a mobile workforce.
✔ IT Consulting & Strategy – Future-proof technology planning for business growth.
✔ Network & Hardware Management – Optimized systems for seamless operations.

Your IT, Simplified – Trusted IT Support for Madison Heights

Your business deserves IT that’s predictable, secure, and built around your success. At Simple Support, we take the stress out of technology, so you can focus on running and growing your business.

📍 Proudly serving businesses in Madison Heights, MI, and surrounding areas.

📞 Schedule a Free Consultation Today to see how Simple Support can help your business thrive.

Our Plans

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Recommended for small businesses

Get essential IT support without the overhead. Ideal for companies that need expert help managing users, devices, and day-to-day tech needs.

Includes:

  • Windows OS & Mac OS support

  • Office 365 and Google Workspace support

  • Email ticketing and web portal support

  • PC procurement assistance

  • Knowledge Base access

  • Basic user administration (adds, changes, removals)

  • General IT advice and troubleshooting


The perfect safety net for small businesses that want quick, reliable expert help.

Advanced Support Plan Shield emblem with a gear symbol in the center and the words "Advanced Support" below.

Recommended for all businesses

Step up to full-service IT management and faster support channels. Designed for businesses that depend on their systems running smoothly 24/7.

Everything in Basic, plus:

  • Hardware support (repairs, diagnostics)

  • Office 365 and Google Workspace environment management

  • 3rd-party software support

  • Live chat and texting/SMS support options

  • Discounts on additional IT services

  • Network support and troubleshooting

  • 24/7 system monitoring


Ideal for companies that need proactive monitoring, faster service, and deeper system management.

Complete Support Plan Shield logo with a network diagram inside and the text 'Complete Support' underneath.

Recommended for growing businesses

Comprehensive IT management built for companies that can’t afford downtime, security gaps, or tech growing pains.

Everything in Basic & Advanced, plus:

  • Discounted labor rates for IT projects

  • Full network management (configuration and maintenance)

  • IT vendor management (we handle your tech vendors)

  • Hardware and software lifecycle management

  • Full-site support for a single physical location

  • Enterprise Anti-Virus Software

  • Disaster back-ups & recovery

  • Monthly in-person support visit

  • Additional service discounts

    Perfect for businesses that want a true IT department experience—without the full-time cost.

✅ Flat-rate pricing you can trust. No surprise bills, no confusing contracts—just clear, simple support you can actually plan around.

✅ Real experts, real answers. Every request is handled by an experienced IT professional—not tiered junior techs or call center scripts.

Ready to experience IT support the way it should be?
Book your free consultation with our founder today—no sales pitches, just real advice.