Simple IT Support in Novi, Michigan
Technology should be an asset to your Novi business, not a constant source of frustration. Whether you’re facing network issues, cybersecurity threats, or outdated systems, having a reliable IT partner ensures your business runs efficiently, securely, and without disruption.
At Simple Support, we take a different approach to IT. Unlike traditional IT providers that route you through helpdesk agents reading from scripts, every technician you speak with is a system administrator—so you get real solutions from real experts, every time.
Why Novi Businesses Choose Simple Support
We work as your subsidized IT department, providing enterprise-level IT support without enterprise-level costs.
✅ Talk to an Expert Every Time – No call centers, no scripts—just real IT professionals.
✅ Flat-Rate Pricing – One predictable monthly fee, no hidden costs.
✅ Proactive IT Management – Preventing problems before they cause downtime.
✅ Clear Communication – No confusing tech jargon—just straightforward, effective solutions.
IT Services for Novi Businesses
From small businesses and medical offices to corporate teams and retail stores, we provide IT solutions tailored to your needs:
✔ Managed IT Services – Reliable, expert-led IT support for daily operations.
✔ Cybersecurity & Compliance – Protecting your data from cyber threats and ensuring compliance.
✔ Cloud & Remote Work Solutions – Secure, scalable technology for a mobile workforce.
✔ IT Consulting & Strategy – Future-proof technology planning for business growth.
✔ Network & Hardware Management – Optimized systems for seamless operations.
Your IT, Simplified – Trusted IT Support for Novi
At Simple Support, we don’t just fix IT problems—we prevent them. Our goal is to make IT predictable, secure, and stress-free, so you can focus on running your business instead of troubleshooting tech issues.
📍 Proudly serving businesses in Novi, MI, and surrounding areas.
📞 Schedule a Free Consultation Today to see how Simple Support can help your business thrive.
Our Plans
Recommended for small businesses
Get essential IT support without the overhead. Ideal for companies that need expert help managing users, devices, and day-to-day tech needs.
Includes:
Windows OS & Mac OS support
Office 365 and Google Workspace support
Email ticketing and web portal support
PC procurement assistance
Knowledge Base access
Basic user administration (adds, changes, removals)
General IT advice and troubleshooting
The perfect safety net for small businesses that want quick, reliable expert help.
Recommended for all businesses
Step up to full-service IT management and faster support channels. Designed for businesses that depend on their systems running smoothly 24/7.
Everything in Basic, plus:
Hardware support (repairs, diagnostics)
Office 365 and Google Workspace environment management
3rd-party software support
Live chat and texting/SMS support options
Discounts on additional IT services
Network support and troubleshooting
24/7 system monitoring
Ideal for companies that need proactive monitoring, faster service, and deeper system management.
Recommended for growing businesses
Comprehensive IT management built for companies that can’t afford downtime, security gaps, or tech growing pains.
Everything in Basic & Advanced, plus:
Discounted labor rates for IT projects
Full network management (configuration and maintenance)
IT vendor management (we handle your tech vendors)
Hardware and software lifecycle management
Full-site support for a single physical location
Enterprise Anti-Virus Software
Disaster back-ups & recovery
Monthly in-person support visit
Additional service discounts
Perfect for businesses that want a true IT department experience—without the full-time cost.
✅ Flat-rate pricing you can trust. No surprise bills, no confusing contracts—just clear, simple support you can actually plan around.
✅ Real experts, real answers. Every request is handled by an experienced IT professional—not tiered junior techs or call center scripts.
Ready to experience IT support the way it should be?
Book your free consultation with our founder today—no sales pitches, just real advice.