Simple IT Support in Franklin, Michigan

In Franklin, MI, businesses depend on secure and efficient technology to stay competitive and productive. But IT issues, cybersecurity threats, and system downtime can disrupt operations and slow growth. Whether you run a small business, professional office, or growing enterprise, having a trusted IT partner is essential to keeping your business running smoothly and securely.

At Simple Support, we provide expert-driven IT solutions designed to eliminate disruptions and prevent problems before they happen. Unlike traditional IT providers that route you through generic helpdesk agents, every technician at Simple Support is a system administrator—ensuring you get fast, expert-led solutions every time.

Why Franklin Businesses Choose Simple Support

We act as your subsidized IT department, providing enterprise-level IT expertise without the full-time cost.

✅ Always Speak with an Expert – No call centers, no scripts—just real IT professionals.
✅ Flat-Rate Pricing – One predictable monthly fee, no hidden costs.
✅ Proactive IT Management – Preventing IT issues before they disrupt your business.
✅ Clear, Jargon-Free Communication – No tech-speak, just straightforward solutions.

Comprehensive IT Services for Franklin Businesses

From small businesses and professional firms to retail stores and service providers, we provide tailored IT solutions designed to meet your needs:

✔ Managed IT Services – Reliable, expert-led IT support for daily operations.
✔ Cybersecurity & Compliance – Protecting your business from cyber threats and ensuring compliance.
✔ Cloud & Remote Work Solutions – Secure, scalable technology for modern businesses.
✔ IT Consulting & Strategy – Future-proof technology planning for business growth.
✔ Network & Hardware Management – Ensuring reliable and optimized system performance.

Franklin’s Trusted IT Partner

At Simple Support, we don’t just fix IT problems—we prevent them. Our goal is to make IT secure, efficient, and stress-free, so you can focus on growing your business instead of troubleshooting technology issues.

📍 Proudly serving businesses in Franklin, MI, and surrounding areas.

📞 Schedule a Free Consultation Today to see how Simple Support can simplify IT for your business.

Our Plans

Shield icon with a checkmark and the words "Basic Support" underneath.

Recommended for small businesses

Get essential IT support without the overhead. Ideal for companies that need expert help managing users, devices, and day-to-day tech needs.

Includes:

  • Windows OS & Mac OS support

  • Office 365 and Google Workspace support

  • Email ticketing and web portal support

  • PC procurement assistance

  • Knowledge Base access

  • Basic user administration (adds, changes, removals)

  • General IT advice and troubleshooting


The perfect safety net for small businesses that want quick, reliable expert help.

Advanced Support Plan Shield emblem with a gear symbol in the center and the words "Advanced Support" below.

Recommended for all businesses

Step up to full-service IT management and faster support channels. Designed for businesses that depend on their systems running smoothly 24/7.

Everything in Basic, plus:

  • Hardware support (repairs, diagnostics)

  • Office 365 and Google Workspace environment management

  • 3rd-party software support

  • Live chat and texting/SMS support options

  • Discounts on additional IT services

  • Network support and troubleshooting

  • 24/7 system monitoring


Ideal for companies that need proactive monitoring, faster service, and deeper system management.

Complete Support Plan Shield logo with a network diagram inside and the text 'Complete Support' underneath.

Recommended for growing businesses

Comprehensive IT management built for companies that can’t afford downtime, security gaps, or tech growing pains.

Everything in Basic & Advanced, plus:

  • Discounted labor rates for IT projects

  • Full network management (configuration and maintenance)

  • IT vendor management (we handle your tech vendors)

  • Hardware and software lifecycle management

  • Full-site support for a single physical location

  • Enterprise Anti-Virus Software

  • Disaster back-ups & recovery

  • Monthly in-person support visit

  • Additional service discounts

    Perfect for businesses that want a true IT department experience—without the full-time cost.

✅ Flat-rate pricing you can trust. No surprise bills, no confusing contracts—just clear, simple support you can actually plan around.

✅ Real experts, real answers. Every request is handled by an experienced IT professional—not tiered junior techs or call center scripts.

Ready to experience IT support the way it should be?
Book your free consultation with our founder today—no sales pitches, just real advice.