Streamlined IT Management for Smarter, Faster Support

At Simple Support, we rely on NinjaOne to help us deliver the proactive, reliable IT service our clients count on every day. NinjaOne’s powerful remote monitoring and management (RMM) platform allows us to identify issues before they cause downtime, automate maintenance, and keep every system running at peak performance.

About NinjaOne

NinjaOne is an award-winning IT management platform built to simplify and automate the complex tasks of endpoint monitoring, patch management, backup, and security. Designed for Managed Service Providers and internal IT teams alike, NinjaOne centralizes everything into one intuitive dashboard—giving us complete visibility and control over every aspect of your technology environment.

What They Offer

NinjaOne provides a comprehensive suite of IT tools, including:

  • Remote Monitoring & Management (RMM): Real-time visibility into devices, networks, and performance metrics.

  • Automated Patching: Keep systems secure and up to date without user interruption.

  • Endpoint Backup & Recovery: Lightweight, dependable backup to protect against data loss and ensure business continuity.

  • Remote Access: Secure, one-click connections for quick troubleshooting and support.

  • Asset & Policy Management: Centralized configuration and compliance enforcement across all devices.

Reliable Backup and Disaster Recovery

Beyond monitoring and management, NinjaOne also powers Simple Support’s complete backup and disaster recovery strategy. Its integrated, cloud-based backup ensures every workstation and server is continuously protected—without slowing down performance or disrupting daily operations.

Whether it’s accidental deletion, ransomware, or full system failure, we can quickly restore files or entire systems to minimize downtime and data loss.

With NinjaOne Backup and Simple Support’s proactive oversight, our clients benefit from:

  • Automated, encrypted backups of all critical endpoints

  • Fast, flexible recovery options for files or full systems

  • Centralized monitoring and detailed reporting

  • Scalable protection that grows with your business

  • Peace of mind knowing your data is always safeguarded

How Simple Support and NinjaOne Work Together

NinjaOne powers the backbone of Simple Support’s Complete Support Plan, giving our team the tools to deliver faster responses, stronger protection, and complete visibility across every device. Through automation and intelligent analytics, we detect and resolve potential issues before they impact your business—keeping your systems secure, optimized, and always up to date.

When you combine NinjaOne’s intelligent platform with Simple Support’s hands-on expertise, you get:

  • Reduced downtime through predictive monitoring

  • Stronger cybersecurity with consistent patching and endpoint protection

  • Streamlined support with real-time visibility into every system

  • Continuous backup and rapid disaster recovery capabilities

  • Confidence knowing your IT is always one step ahead

The Power Behind Proactive IT

With NinjaOne and Simple Support working together, businesses get more than managed IT—they get a smarter, more secure, and more resilient support experience designed to keep operations running smoothly no matter what happens.