Simplifying IT,
Elevating Your Business
No tiers. No scripts. Just real IT experts, ready to help.
Not a Fan of Reading?
Here’s a quick video from Tony, the founder of Simple Support, breaking down exactly what you need to know—no fluff, no filler.
What Sets Us Apart?
Direct Access to
Experienced IT Professionals
Unlike traditional MSPs that rely on tiered escalation, every member of our team is a skilled system administrator. This means faster resolutions, no waiting for escalations, and direct access to IT experts who understand business IT inside and out.
A True IT Partner,
Not Just a Service Provider
We act as your subsidized IT department, handling everything from CTO-level strategy to help desk support. Whether you need long-term IT planning, innovative technology recommendations, or hands-on troubleshooting, we’re invested in your success like an in-house team.
Transparent, Straightforward
IT Support
No hidden fees, no confusing contracts—just clear, upfront pricing with services tailored to your needs. We explain IT in a way that makes sense, ensuring you understand what you’re paying for and why.
Stop Wasting Time and Money on IT That Doesn’t Work.
Discover how real IT experts can simplify your technology, eliminate downtime, and drive your business forward.
No gimmicks, just better IT. Let’s talk!
How It Works
Subscribe & Get The Best
Our straightforward pricing is available on our pricing guide. You pay one flat rate per user, giving your business access to high-level IT professionals—no hidden fees, no surprise charges.
Optimize & Eliminate Waste
For plans above Basic, we perform a full IT audit, identifying inefficiencies, eliminating waste, and improving security. Our goal? Streamline your operations so your technology works better, costs less, and supports your business growth.
Submit a Ticket When
You Need Us
No system is perfect, and when something goes wrong, we make it easy to get help. Submit requests via web, e-mail, chat, text, or call.
Real Experts, Every Time
Every ticket is handled by an experienced IT professional—not a scripted help desk. With Simple Support, you always get real answers from real experts who understand your business inside and out.
Our Plans
Basic Support
Recommended for small businesses
Starting at $25/Month/User
Get essential IT support without the overhead. Ideal for companies that need expert help managing users, devices, and day-to-day tech needs.
Included:
Windows OS & Mac OS support
Office 365 and Google Workspace support
Email ticketing and web portal support
PC procurement assistance
Knowledge Base access
Basic user administration (adds, changes, removals)
General IT advice and troubleshooting
The perfect safety net for small businesses that want quick, reliable expert help.
Advanced Support
Recommended for all businesses
Starting at $75/Month/User
Step up to full-service IT management and faster support channels.
Designed for businesses that depend on their systems running smoothly 24/7.
Everything in Basic, plus:
Hardware support (repairs, diagnostics)
Office 365 and Google Workspace environment management
3rd-party software support
Live chat and texting/SMS support options
Discounts on additional IT services
Network support and troubleshooting
24/7 system monitoring
Ideal for companies that need proactive monitoring, faster service, and deeper system management.
Complete Support
Recommended for growing businesses
Starting at $125/Month/User
Comprehensive IT management built for companies that can’t afford downtime, security gaps, or tech growing pains.
Everything in Basic & Advanced, plus:
Discounted labor rates for IT projects
Full network management (configuration and maintenance)
IT vendor management (we handle your tech vendors)
Hardware and software lifecycle management
Full-site support for a single physical location
Monthly in-person support visit
Additional service discounts
Perfect for businesses that want a true IT department experience—without the full-time cost.
✅ Flat-rate pricing you can trust. No surprise bills, no confusing contracts—just clear, simple support you can actually plan around.
✅ Real experts, real answers. Every request is handled by an experienced IT professional—not tiered junior techs or call center scripts.
👉 Ready to experience IT support the way it should be?
Book your free consultation with our founder today—no sales pitches, just real advice.
Get Simple Support
Book Your Free Phone Consultation Today
Just a few details we think are important for you to know.
No Salesmen - All consultations are with the owner.
No Commitment - This is just an introduction to get an idea of your needs and if we’d be a good fit to work together.
Meet The Owner
Tony Crimando II
Tony founded Simple Support on one principle: cut the nonsense and deliver real IT support that actually works. Backed by a handpicked team of seasoned IT professionals from global enterprise backgrounds, Simple Support provides expert-driven service with the kind of speed, clarity, and accountability most MSPs only promise.